Cashiering Services

The Cashiering Services (also known as the Bursar's Office) is primarily responsible for accepting and processing student tuition and fees as well as processing student refunds and financial aid disbursements.  Additionally, the Cashier's Office coordinates parking permits, payment plans, and collections as well as third-party invoicing.  Annually, each January, the Cashier's Office will produce and electronically distribute the required Internal Revenue Service Form 1098-T, Tuition Payment Statement. 

To contact Cashiering Services please email [email protected] or your Accounting Technician directly or leave a voice mail at (415) 883-2211 ext. 7806 or 8137. 

Cashiering Services Schedule

(Guidance for Face Coverings)

*Subject to change and closed on holidays

In-person Service

Note:

Due to Payment Card Industry (PCI) Standards, credit card payments can no longer be taken over the phone. All credit card payments must be done online through your MyCOM portal or in-person at the Cashiering Services Office Kentfield Campus.

Third-Party Payment

Please contact [email protected]  for more information about third-party payments.

Financial Holds

A hold will be placed on your account if you have an outstanding balance on your tuition and fees. You will not be able to register for classes or make changes to your enrollment until the balance is paid off. After FULL payment of the balance owed is received, the hold will be released within 24 hours. Please contact [email protected] if you need more information about a hold on your account.

Important Deadlines

Students are entitled to enroll and participate in classes throughout the semester if they do not have any outstanding balance on their record. During the Priority Enrollment period, students must pay all fees in full or enroll in a payment plan prior to the established Common Drop Dates or students will be dropped for nonpayment. Once the semester begins students are no longer dropped for non-payment, however, if payment is not made by established deadlines holds will be placed on student accounts. Students with holds cannot add/drop classes and register for future semester  until  all outstanding debts to the College are paid. For Common Drop Dates, class and other refund deadlines and policies, refer to Important Dates or COM academic calendar.

Waivers for each optional fee must be submitted to the Cashiering Services Office within two weeks after the start of full-term instruction. For late start courses or audit students, optional fee waivers must be submitted on the day of registration. 

Deadline for Optional Fee Waiver:

• Spring 2025 semester - January 31, 2025

Waiver forms are available at the Cashier's office or online(see Cashiering Services Forms below).

Important Information about Validation Sticker/Bus Pass 

Spring 2025

NOTE: The Spring bus pass with Marin Transit is valid through August 31, 2025.
 

Parking Permits

Spring 2025

Collections

If your account has been referred to Collections, please contact the District's Collections agency Williams & Fudge, Inc. (W&F) directly.  W&F can be reached at 1.800.849.9791 or found on the web at www.wfcorp.com.  If you would like to speak with someone at the College of Marin, please call the Accounting Technician associated with your student account.

• Credit Class Refund Request 
• Parking Permit Refund Request
• Optional Student Fee Waiver Form