Frequently Asked Questions

Cashiering Services

  1. Where are the Cashier's located?
    Student Services Center, Second Floor, Kentfield Campus, 835 College Ave., Kentfield, CA 94904
    and
    Building 27, East Wing, First Floor, Indian Valley Campus, 1800 Ignacio Blvd. Novato, CA 94949
  2. Who do I make the check payable to?
    Checks should be made payable to "College of Marin"
  3. Where do I mail my payment check?
    Mail checks to Cashiering Services, College of Marin, 835 College Ave, Kentfield CA 94904.
  4. Who is Williams & Fudge?
    Williams & Fudge is the Collection Agency the Marin Community College District utilizes. Their contact information is as follows:
    300 Chatham Avenue, Rock Hill, SC 29730
    (803) 329-9791
    www.wfcorp.com
  5. How do I request a refund?
    Refer to COM Refund Policy
  6. When will I receive my refund?
    Non-financial aid refunds can take up to eight weeks to process during peak registration periods. If after eight weeks you still haven’t received your refund check, please contact your Accounting Technician directly. Financial aid refunds can take anywhere from one to several weeks to received depending upon the refund method selected. For students who have made a refund method selection with Bank Mobile, your Financial Aid refunds will generally be available one week after the Financial Aid award is posted to your student account. For students who have not set-up their BankMobile preference, checks will be mailed to the Banner address a minimum of three weeks after the Financial Aid award is posted to your student account. Students can change their refund method as often as they like and preference changes will take effect immediately. For help signing up, to change refund methods, or if you do not receive your funds, please call 1-877-EASY-515 (1-877-327-9515).
  7. What do I do if I lost my refund check?
    For non-financial aid refund checks contact Accounts Payable.
    For financial aid refund checks contact BankMobile at 1-877-EASY-515 (1-877-327-9515).
  8. What do I do if I never received my refund check?
    For non-financial aid refund checks contact your Accounting Technician.
    For financial aid refund checks contact BankMobile at 1-877-EASY-515 (1-877-327-9515).
  9. What is a Form 1098-T?
    Form 1098-T: Tuition Payments Statement is the information return that colleges and universities are required to issue for the purpose of determining a student's eligibility for the Hope and Lifetime Learning education tax credits.
  10. When will I receive my Form 1098-T?
    Your Form 1098-T will be available on-line via your MyCOM portal around January 31st of the following calendar year in which is being reported. For example, 2016 Form 1098-T's will be available on the Portal around January 31, 2017.
  11. How do I get a copy of my Form 1098-T?
    After signing into your MyCOM Account, select the Student tab. On the main Student tab under the Student Records section located on the left hand side, click on "Tax Notifications." On the next screen, enter the desired tax year and click on the Submit button.
  12. What do I do if the information on the Form 1098-T is incorrect?
    If you believe any of the information noted on the Form 1098-T is incorrect, contact your Accounting Technician immediately. Resolving the discrepancy quickly is important due to the District's IRS reporting requirements.
  13. How do I obtain prior year's Form 1098-T?
    After signing into your MyCOM account, select the Student tab. On the main student tab unthe Student Recordss section located on the left hand side, click on "Tax Notification." On the next screen, enter the prior tax year and click the submit button.
  14. How do I get a COM card?
    Refer to the COM Card webpage for more information.
  15. What it I lose my COM Card?
    Refer to the COM card webpage for more information.